Professional referrals

A clearer route for the people you support.

Guidance for local authorities, support workers, health services and other organisations exploring accommodation with Aspect.

Illustration of a resident talking with a support worker.

Prepare a referral

Discuss the service with the person and establish whether they want to explore it.
Read the current eligibility and application guide.
Contact the referrals team to discuss suitability, availability and the information required.
Confirm the agreed way to share supporting information before sending documents.

Useful information to have ready

Your organisation and role, a reliable contact route, the person's broad housing requirements and any communication or access arrangements needed for an initial conversation.

The full assessment may need additional information. This initial enquiry does not replace that assessment or the detailed application.

Talk to the referrals team

For an initial conversation, email referrals@aspecthousing.org.uk or call (0121) 792 5342. Ask the team how to provide any supporting documents before sending personal information.

Professional referral enquiry

Start a referral conversation.

Use this form to start a conversation with our referrals team. Please do not include case notes, medical records or identity documents in this initial enquiry.

If email delivery fails, we try to keep a private copy of your enquiry so our team can follow up. How we use your information.

Your name (required)

Organisation (required)

Your role (required)

Work email (required)

Work phone

Reason for contacting Aspect (required)

Area being considered

Questions for the referrals team (required)

Briefly explain your enquiry. Please do not include case notes, medical records or identity documents.

Read our privacy policy for how we use your information.

Illustration of a resident and support worker planning manageable next steps.

Existing detailed application The current application remains available for the person applying or someone assisting them. Read the application guide first; check the availability notice before entering details. Discuss an ongoing partnership Read the partnership guidance and tell the team about your organisation.

For an existing resident who needs another agency's support, use the resident support directory and the onward-referral planning sheet.