Resident resources

What do you need help with today?

Find the right person, understand your home and make plans for your next step. Start with the everyday essentials below.

Illustration of taking steps towards independent living.

Your first point of contact

Speak to your support worker.

Use the work contact details your support worker gave you. If you cannot reach them or do not know who to ask, contact the Aspect office.

Call (0121) 792 5342 Office & out-of-hours contacts Understand your support

Understand your home

New to Aspect? Start with your first day, your first week and the settling-in checklist.

Open the welcome guide

Find something to take part in

Explore activities and the monthly programme. Your worker can confirm dates and help you join.

Explore activities

Raise a concern

Tell us if you are unhappy with the service. Find the complaints information and ways to contact the team.

Concerns & complaints

Prepare for your next home

Build everyday skills and talk through the practical steps towards more independent living.

Plan your next step

Keep exploring

Useful information, in one place.

Come back to these resources whenever you need them, on your own or with your support worker.

Make a session your own

Start with what matters to you.

Illustration of a resident and support worker planning manageable next steps.

You might want to feel more organised, try an activity, get help with a form or take a step towards work or learning. Choose one thing to talk about, and use a worksheet if it helps you explain your ideas.

Choose a focus

What has gone well? What is getting in the way? What would you like to change?
Agree a small action

Decide what you can try, what help you need and when you will return to it.
Notice progress

Progress can include attending an appointment, asking for help or trying something for the first time. Reflect together and adjust the next step.

Help using these resources

You can work through a sheet together, talk through the questions without writing, or print a blank copy. You do not have to complete every section.

The interactive sheets keep answers in the current page only. They do not create a resident record or send information to Aspect. Close or clear them when finished on a shared device.